The Challenge: Adapting to the SST Regime Without Increasing Tax Burden
A mattress manufacturing company in Negeri Sembilan was navigating the transition into Malaysia’s Sales and Services Tax (SST) system. The business needed a way to manage compliance requirements without significantly increasing operational costs. With complex supply chains and rising overheads, finding a cost-effective, compliant solution became a top priority.
Our Approach: Tailored SST Strategy and Tax Planning
NKH Chartered Accountants partnered with the company’s leadership team to evaluate its entire supply and production process under the SST framework. We identified applicable exemptions and optimised workflows to reduce unnecessary tax exposure.:
a) Identifying SST exemptions and credits relevant to manufacturing.
b) Restructuring invoicing and procurement flows for tax efficiency.
c) Streamlining SST reporting to ensure timely and accurate submissions.
d) Providing staff training and documentation templates for compliance and continuity.
The Result: Lower Tax Liabilities and Stronger Financial Management
a) The company achieved significant cost savings by reducing SST obligations.
b) All filings were submitted on time, avoiding penalties or audit risks.
c) Tax reporting became more efficient and less resource-intensive.
D) Management gained clearer visibility into taxable and non-taxable segments.
This case highlights the value of proactive SST planning and expert tax support. By improving compliance and reducing liabilities, the company strengthened its financial position for long-term growth. Businesses rely on us for accurate tax planning in Klang and Selangor that aligns with both local regulations and growth goals.
Need help navigating SST or tax regulations? Partner with NKH Chartered Accountants, a trusted accounting and tax firm in Klang, Selangor, for customised tax planning and compliance solutions.

Kim Heng is an accounting and taxation professional whose sterling reputation has drawn countless clients to the NKH Group. When the GST was first introduced, he was commissioned to give 100+ talks on GST implementation as well as over 20++ talks on E- Invoice implementation by multiple businesses and industry associations, showing the depth of their confidence in his expertise. In the following years, Kim Heng would go on to share his knowledge on (among others) branding, tax planning, and fundraising at 20+ seminars organised by business associates that were widely attended by the public. He has over 20 years of experience consulting and advisory on taxation, corporate structure planning, business valuer, company secretarial administration, constitution advisory, and etc.